New Outbound B2B Call Centre Service
Golley Slater is to create an additional 50 outbound advertising contact
centre jobs in Leeds and Cardiff, just months after announcing 30+contact
centre new jobs in Cardiff, with the launch of VitaliG, an advertising
service it says is unique to the UK outbound call centre market which will
focus on data mining and analysis driving the results.
Ron Moody, (available for telephone interviews on 07801 649051) Managing
Director of Golley Slater Contact Management, said: 'We have two specialist
outbound B2B call centres, one in Wales and one in Yorkshire. Serious B2B
clients often use two outsourced call centres in order to try and generate
competition and gain from best practice. The challenge these clients face is
having multi contact points, getting the two companies to share best
practice and trying to get common and timely reporting'. VitaliG was
conceived following Golley Slater's acquisition of Mcann Erickson Leeds last
year.
Moody went on to say 'VitaliG allows the two centres to compete using
independent teams and management. The client benefits from a single point of
contact, true sharing of best practice and common systems allow real-time
reporting to an agreed format'. Golley Slater also has a specialist data
division based in Cirencester which the two call centres use to analyse the
results in order to really drive the campaigns and ensure the best possible
ROI for its clients.
Moody added 'VitaliG = Wales competing with Yorkshire in the outbound B2B
market. VitaliG is an exciting venture and a formula for success. We already
have a number of clients looking to take advantage of the service'.
VitaliG's USP's, says Moody include:
+ healthy competition using two centres
+ common culture across the campaign
+ truly shared best practice and learnings
+ data mining and analysis driving the results
+ one point of contact
+ single common reporting format
+ two specialist outbound B2B centres blended together to drive client ROI
centre jobs in Leeds and Cardiff, just months after announcing 30+contact
centre new jobs in Cardiff, with the launch of VitaliG, an advertising
service it says is unique to the UK outbound call centre market which will
focus on data mining and analysis driving the results.
Ron Moody, (available for telephone interviews on 07801 649051) Managing
Director of Golley Slater Contact Management, said: 'We have two specialist
outbound B2B call centres, one in Wales and one in Yorkshire. Serious B2B
clients often use two outsourced call centres in order to try and generate
competition and gain from best practice. The challenge these clients face is
having multi contact points, getting the two companies to share best
practice and trying to get common and timely reporting'. VitaliG was
conceived following Golley Slater's acquisition of Mcann Erickson Leeds last
year.
Moody went on to say 'VitaliG allows the two centres to compete using
independent teams and management. The client benefits from a single point of
contact, true sharing of best practice and common systems allow real-time
reporting to an agreed format'. Golley Slater also has a specialist data
division based in Cirencester which the two call centres use to analyse the
results in order to really drive the campaigns and ensure the best possible
ROI for its clients.
Moody added 'VitaliG = Wales competing with Yorkshire in the outbound B2B
market. VitaliG is an exciting venture and a formula for success. We already
have a number of clients looking to take advantage of the service'.
VitaliG's USP's, says Moody include:
+ healthy competition using two centres
+ common culture across the campaign
+ truly shared best practice and learnings
+ data mining and analysis driving the results
+ one point of contact
+ single common reporting format
+ two specialist outbound B2B centres blended together to drive client ROI