CRM

Transforming data into relationships.

Our CRM mission is to improve engagement and response at every touch point, ultimately resulting in more sales and higher levels of retention and upsell.

We are experts in CRM planning and delivery. We mine your data to drive customer insight, segmentation solutions and to understand the success of activities. Our planning team create multi-channel journeys, underpinned by detailed content planning and message matrices. Creative executions are meticulously designed to be captivating and responsive. Campaign delivery teams are focussed on ensuring that executions remain true to the strategic objectives and we work with technology partners to provide the best outcomes.

We know the devil is in the detail. Our focus on interrogating every aspect of each programme creates successful solutions for our B2B and B2C clients, whether they are setting up a programme from scratch or enhancing their existing CRM activity.

  • Analytics and customer insight
  • Segment level journey planning and enhancement
  • Creative and content
  • Channel planning – email, direct mail, SMS and social
  • Evaluation

Find out more about Golley Slater Results Marketing >

Get in touch

Fancy a chat? Whether you’re looking for a fully integrated agency or a specific specialism, we’d love to hear from you.